you own or rent this house/flat/bungalow? 1998
How well does the Housing Executive
score on ...
Provision of housing advice?
Convenience of local offices?
Professional standards of
Friendliness of staff? 1998
Designing good quality houses?
Caring for the environment?
for the homeless? 1998
Providing accommodation for low
income families? 1998
Re-housing families forced out
of their home? 1998
grants for home renovation?
Maintaining and repairing
Housing Executive homes? 1998
Have you had contact with
NIHE in last 2 years? 1998
Have you had phone contact
with NIHE in last 2 years? 1998
Last time, was call answered
Were staff polite or rude?
Were you aware of name of person
dealing with you? 1998
your query dealt with promptly? 1998
you able to contact the right person? 1998
Reason(s) for contacting Housing Executive
over the past 2 years ...
for a grant? 1998
on energy conservation? 1998
maintenance or repair? 1998
benefit enquiries? 1998
transfer or exchange? 1998
on housing? 1998
grant for yourself, or someone else? 1998
person a relative, friend or a client? 1998
was your main source of information on the grant? 1998
easy was it to understand how the grant system operates? 1998
you apply for a grant? 1998
was the outcome of your application? 1998
efficiently did the NIHE deal with your grant application? 1998
type of grant were you applying for? 1998
you apply for NIHE or Housing Association accommodation? 1998
Housing Associations provide a better standard of rented accommodation
than NIHE? 1998
you or were you on a waiting list? 1998
long were/have you been on the NIHE waiting list? 1998
How long were/have you been on
the Housing Association waiting list? 1998
Are you still on the waiting list?
Were you found accommodation as
a result? 1998
Did you find accommodation another
or did you stay where you were? 1998
How would you rate the efficiency
of the service you received? 1998
Are you aware that the NIHE offer
their tenants discounts to allow them to buy their own homes? 1998
Do you feel that NIHE should be
selling their houses at a discount to tenants? 1998
Is the discount too high or too low? 1998
Have you ever bought your own
When did you buy your NIHE home?
Have you since sold the property?
Was it a wise decision to buy
your NIHE home? 1998
What is the main advantage
of owning your own home? 1998
What is the main disadvantage
of owning your own home? 1998
Do advantages of owning
your own outweigh the disadvantages? 1998
Are you aware that NIHE
is the Energy Conservation Authority for Northern Ireland? 1998
Did you know that Energy
Efficiency Advice Centres provide free advice on saving energy?
Have you used Energy Efficiency
Advice Centres? 1998
What is the principal heat
source for your home? 1998
Have you seen any advertising or promotion
recently for ...
Saving Energy? 1998
Cavity wall insulation? 1998
Lower energy light bulbs? 1998
Heating controls? 1998
Loft insulation? 1998
Should NIHE policy be to encourage
mixed religious in housing estates? 1998
How would you describe the religious
mix of this area? 1998
Would you be prepared to live
in a mixed religion area? 1998
How well run is the DHSS in Northern Ireland? 1998
How well run are Hospital Trusts in Northern Ireland? 1998
How well run is the Department of Education in Northern Ireland? 1998
How well run is the Northern Ireland Housing Executive? 1998
How well run is the Department of the Environment in Northern Ireland?