Year: 2010
Module:Social Care for Older People

If response to OTRTBAD is 'Yes' …
In what way were they treated badly?

• Care package was very poor - and delivered by poorly trained and grossly underpaid women
• Complete disrespect: 5 minutes and they are gone - don't stay the full time
• Doctors of no help and support
• Heart is not in their work ignored
• Just a job to many carers not a vocation/lack of time and care left on his own.
• Left to wander out of the hospital.
• Left too long, not arriving on time
• Manhandled and shouted at money stolen/not washed/dressed
• Neglected
• Not listened to or basic personal care not good enough
• Not very regular visits
• One carer instead of two
• Rudeness
• Rushed about - no time the standard of meals and housework
• They have too little time.
• They were shown no respect and the care provider did not do the work they were supposed to do
• Treated as an object. with limited respect
• Uncaring
• Unprofessional dirty nursing homes. lack of facilities in nhs
• Was made to feel that she should be doing more for herself

 

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